Shipping policy

At Souq Manha, we’re committed to delivering your orders quickly, safely, and reliably across the Gulf region.
Please review our shipping policy below for delivery times, rates, and tracking information.

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📦 Where We Ship

We currently deliver to:

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

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🕒 Order Processing Time

• All orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed on the next business day

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📍 Estimated Delivery Times

⏱ Note: Delivery times may vary depending on your city and courier availability.

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💳 Shipping Rates

• UAE: AED 15 → 🆓 Free shipping on orders over AED 150

• KSA: SAR 20 → 🆓 Free shipping on orders over SAR 200

Shipping fees are automatically calculated at checkout based on your delivery location.

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🧾 Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number, allowing you to monitor your delivery in real-time.

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🛑 Shipping Delays & Exceptions

While we aim for prompt delivery, delays may occasionally occur due to:

• Customs processing

• Severe weather or public holidays

• Courier service disruptions

We appreciate your understanding and patience in such situations.

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📨 Incorrect Address Policy

Please ensure your shipping address is accurate before completing your order.
Souq Manha is not responsible for delays or lost shipments caused by incorrect or incomplete address details.

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💬 Need Help?

Have questions about your order or delivery status? We’re here to help.

📧 Email: souqmanhaofficial@gmail.com